Privacy Policy

Who we are

Our website address is: https://discoveryourneighborhood.ca.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you fill out our subscription or contact form, you agree to the non-anonymized storage of your data for an indefinite period of time.

123FormBuilder is actively taking all the measures needed to keep your form data secured. We host our data on AWS (Amazon Web Services) and store all information in data centers across the United States and the European Union on a 256-bit SSL connection. All servers are scanned on a daily basis by AWS and McAfee Security, thus preventing any type of security threats. You may read more about how we handle service security on our security page.

As for your personal data within your form builder account, all necessary precautions and measures are made to be compliant with the needed data security laws within the US and internationally in healthcare (HIPAA), and in general (Data Protection Act).

Cookies

Review our complete cookie policy here: https://discoveryourneighborhood.ca/cookie-policy 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Matomo Analytics

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.

This Privacy Policy applies to the information that we obtain through your use of Matomo websites including its subdomains demo.matomo.cloudforum.matomo.orgdeveloper.matomo.orgshop.matomo.orgplugins.matomo.orgios.matomo.orgissues.matomo.orgglossary.matomo.org.

Matomo Cloud Privacy Policy

This Privacy Policy does not cover the Matomo Cloud-hosted service by InnoCraft where the  Matomo Cloud (InnoCraft) Privacy Policy applies.

What is Matomo

Matomo is an open source project brought to you by the Matomo team members as well as many other contributors around the globe.

Matthieu Aubry is the legal representative of the Matomo project. If you have any questions about this privacy policy, please contact our privacy team at privacy@matomo.org

We will never sell your personal data to anyone.

Opt Out of Matomo

You can opt out from being tracked here:


You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For analytics, we also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

For analytics, the business directory, and online store, read those sections to understand more.

Business Directory

Listings

We collect information about you during the add listing process on our site. This information may include, but is not limited to, your name, IP address, email address, phone number, address, locations details including GPS co-ordinates and any other details that might be requested from you for the purpose of adding your business/personal listings.

Handling this data also allows us to:

    • – Display this information in a public facing manner (such as a web page or API request) and allow website users to search and view submitted listing information.

    • – Send you important account/order/service information.

    • – Provide a way for users to contact your listing via the provided contact information.

    • – Notify you of user interactions such as but not limited to review and contact notifications.

    • – Respond to your queries or complaints.

    • – Set up and administer your account, provide technical and/or customer support, spam prevention and to verify your identity. We do this on the basis of our legitimate business interests.

Reviews

We collect information about you during the leave a review process on our site. This information may include, but is not limited to, your name, email address, IP address, website url, image(s), review ratings and review texts.

Handling this data also allows us to:

    • – Display this information in a public facing manner (such as a web page or API request).

    • – Notify you of interactions such as approval or rejection of your review.

    • – Notify you of user interactions such as reply notifications.

    • – Spam prevention.

Listing contact forms

We may collect information about you when you submit a contact form to a listing. This information may include, but is not limited to, your name, email address, IP address and contact texts.

Handling this data also allows us to:

    • – Send your contact message and details to the listings contact email.

    • – Monitor the contact system for spam and abuse.

Online Store

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

    • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

    • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

    • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

    • Send you information about your account and order

    • Respond to your requests, including refunds and complaints

    • Process payments and prevent fraud

    • Set up your account for our store

    • Comply with any legal obligations we have, such as calculating taxes

    • Improve our store offerings

    • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

    • Order information like what was purchased, when it was purchased and where it should be sent, and

    • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example, Stripe. Please review their polices for understanding your rights and obligations there.

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